This Privacy Policy describes how Sigan Lab Korea collects, uses, and discloses your personal information when you visit or make a purchase from our site. By using this service, you agree to the collection and use of information in accordance with this policy.
We collect personal information from you when you use our site and service. This includes information you provide directly to us and information that is automatically collected.
Contact information such as your name, email address, physical address for shipping and billing.
Payment information, such as payment card details (processed securely by our payment partners, we do not store full card numbers).
Account information if you create an account on our site.
Communication you send to us, such as customer service inquiries.
Information about your device, such as your IP address, browser type, operating system.
Information about your usage of our site, such as the pages you visit, the time spent on pages, and referring websites.
Details about the transactions you make on our site.
We collect information through various methods:
- When you register for an account, place an order, or contact us directly.
- Through automated technologies like cookies, web beacons, and similar tracking technologies when you browse our site.
We use the information we collect for various purposes related to providing our service, including:
- To process and fulfill your orders, including managing payments and shipping.
- To provide customer service and respond to your inquiries.
- To manage your account, if applicable.
- To improve and optimize our site and your shopping experience.
- To communicate with you, which may include sending transactional emails or, if you have opted in, marketing communications.
- To detect and prevent fraud or other malicious activity.
- To comply with legal obligations.
We may share your personal information with third parties to help us use your information, as described above:
- With service providers who perform functions on our behalf, such as payment processing, shipping, data analysis, and marketing services. They are provided with information necessary to perform their specific services and are required to keep your information confidential.
- With law enforcement or other government agencies if required by law or to protect our rights or the safety of others.
- In connection with a business transaction, such as a merger or acquisition, your information may be transferred as part of the assets.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
We implement technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure, so we cannot guarantee absolute security.
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal information.
- The right to restrict or object to the processing of your personal information.
- The right to data portability.
- The right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.
Our site uses cookies and similar tracking technologies to help us understand how you use the site and to improve your experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our site.
Our site may contain links to websites operated by third parties. This policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of third-party sites.
Our service is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
We may update this Privacy Policy from time to time. We will post the updated policy on this page. Any changes will be effective immediately upon posting. Your continued use of the service after any changes signifies your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us by mail at:
Sigan Lab Korea
25 Seongsuil-ro 4-gil,
Seoul, Seongdong-gu,
04781
South Korea